Job Description

Department

COMPREHENSIVE CARE AND GENERAL (IN-DSCC-IUINA)

Department Information

The Indiana University School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.

The Department of Comprehensive Care and Allied Professions at the Indiana University (IU) School of Dentistry consists of the divisions of Comprehensive Care, Allied Professions, and Operative Dentistry. These divisions work hand in hand to meet our community's oral health needs by coupling the latest in innovative techniques and pedagogical expertise with student instruction and clinical patient care.

Job Summary

• Supervises daily activities of patient care services staff and business operation functions.
• Assists in establishing schedules and assigns work.
• Recommends various personnel actions, including but not limited to recruiting, interviewing, selection, hiring, other training, and discipline actions of clinic.
• Manages patient check-in and check-out, centralized scheduling, revenue processing, insurance processing, maintenance of patient records, and compliant use of practice management software.
• Resolves patient care issues.
• Serves as the primary liaison for clinic staff, building operations, faculty and student clinic scheduling and patient communication with clinic leadership.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

Preferred

• Associate's degree in Medical Administration, business, or closely related field.

WORK EXPERIENCE

Required

• 4 years of experience in a medical office or related setting.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU School of Dentistry

Indianapolis, Indiana

Advertised Salary

$19.50-$22.44 per hour based on experience

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: Health Services

Job Family: Clinic Operations

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at ***email_hidden*** or by visiting IUPD.

Request Support

Telephone: 812-856-1234

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