Job Description

Our client is seeking a highly polished, detail-oriented Butler/ House Manager to take full ownership of the overall presentation, flow, and readiness of a multi-property estate portfolio. This individual will be responsible for upholding the highest standards across all residences, ensuring a seamless, five-star European hospitality environment at all times.

The ideal candidate is deeply attentive, proactive, and instinctive in their approach- someone who anticipates needs, notices what others may miss, and maintains an exceptional level of order, discretion, and precision throughout the home.

Key Responsibilities

• Own the overall appearance, flow, and readiness of the home at all times
• Conduct daily walkthroughs and ensure every item has a designated place and the home is consistently guest-ready
• Maintain constant awareness of the environment, resolving issues before they are noticed
• Build and implement systems, checklists, and processes to ensure seamless day-to-day operations
• Oversee household inventory, including supplies, pantry items, and general household goods
• Manage the in/out flow of items, deliveries, and returns
• Act as the primary point of contact for guest arrivals and departures
• Greet and orient guests, ensuring a seamless and elevated experience
• Provide light service and valet-style support as needed, including packing and unpacking for principals
• Provide turndown service and maintain hotel-level standards throughout guest stays
• Assist with event setup and execution
• Serve as the leader of presentation standards across the household staff
• Be an integral member of the household team, working collaboratively with staff to ensure seamless operations and the highest standards of service
• Travel ahead of principals domestically to prepare properties as needed

Qualifications

• Minimum of 5+ years of experience in private households and/or ultra-luxury hospitality environment. 
• Strong preference for candidates with backgrounds in European five-star hotels or resorts
• Butler training or formal hospitality education is a plus (not required)
• Verifiable references required
• Must be able to pass a background check

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