Office Manager Job at Watermark Spas, Pools, and Outdoor Living L.L.C., Grand Junction, CO

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  • Watermark Spas, Pools, and Outdoor Living L.L.C.
  • Grand Junction, CO

Job Description

Position : Office Manager 

Company : Watermark Spas, Pools & Outdoor Living

Location : Grand Junction, CO

Employment Type: Full-Time, In-office

Schedule : Monday–Friday (occasional flexibility may be needed during peak season)

Pay Range : $24–$28 per hour + Performance Incentives

Position Overview:

Watermark Spas, Pools & Outdoor Living is growing, and we’re looking for a highly organized, motivated Office Manager to help keep our operations running smoothly. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping teams and customers on track—this could be a great fit.

This is a key leadership role within our company, serving as the communication hub between our customers, field crews, and management team.

Core Responsibilities

  • Answer incoming calls and provide top-level customer service
  • Schedule jobs, installations, and service appointments
  • Manage invoicing, payments, and customer accounts
  • Operate and maintain our CRM system (customer and job tracking)
  • Coordinate daily schedules with field technicians and crews
  • Support employee scheduling and accountability
  • Resolve customer issues and ensure satisfaction
  • Assist with financial tracking, reporting, and job costing
  • Keep the office organized and running efficiently

Qualifications and Preferred Experience

  • Strong communication and interpersonal skills
  • Highly organized with the ability to multitask
  • Problem-solver with a proactive mindset
  • Team player who can also take initiative independently
  • Comfortable working in a fast-paced, service-based business
  • Office management, administrative, or operations experience
  • CRM software (Jobber, ServiceTitan, or similar)
  • Invoicing, scheduling, and customer service experience
  • Basic understanding of business finances (AR/AP, reporting)
  • Experience in pools, spas, construction, or home services (a plus)

  Why Join Watermark?

  • Competitive pay
  • Performance-based bonuses & incentives
  • Opportunity to grow with a rapidly expanding company
  • Team-oriented, supportive work environment
  • Make a real impact in daily operations and customer experience

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday

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